How do I contact StarHub Customer Service? StarHub Prepaid Customer Service can be reached at 9850 0000 (Operating 24 hours).
How do I book an appointment with StarHub?
STEP 1: Once you log in on My StarHub App, select the “Support” button at the bottom of the app’s homepage. STEP 2: Scroll to Appointments and tap Reschedule….Manage your StarHub Appointments via My StarHub App
- TV/Broadband installation.
- Mobile delivery.
- Shop appointment.
Can walk in to StarHub shop?
Hi @tinkerbellaz, yes, walk-in is still allowed, however, the waiting time for you to get assisted in the store depends on the number of customers on that time and day.
Is StarHub a hotline?
+65 6820 1633
Dear customer, Roaming Calls made to StarHub Customer Service Hotline +65 6820 1633, Business Care Hotline +65 6820 1631 and Platinum Hotline +65 6822 6868 from a StarHub postpaid mobile line will be capped at $2 per call.
Is Giga under StarHub?
It is part of our style to let customers enjoy the best giga! experience and the most enriching services that we can offer, empowering them to do what they love and worry less about the rest.” giga! customers can enjoy wide and extensive 5G coverage across the island, powered by StarHub – Singapore’s Fastest Network.
How do I get a refund from StarHub?
Step 1: Log in with your Hub iD on My StarHub App and tap on “View”. Step 2: Select a terminated billing account with credit balance. Step 3: Select or confirm your refund method and details. Step 4: Click “Request refund”.
Is giga SIM free?
All giga! SIM Only plans offer free incoming calls, rock ‘n’ rollover data, and caller ID service. The SIM card comes free but there’s a $2 delivery charge. There are 3 main plans, the newest one being the 5GB plan for $10.
What happens if I dont pay StarHub bill?
1 If you do not pay any portion of a bill on time, we may suspend, restrict or terminate any of the Services that we provide to you and charge you administrative fees and/or late payment interest or fee as set out in Clause 2.3. 4.5.
Where do I return my StarHub 2021?
For a 1-to-1 StarHub TV+ box exchange, please visit our shops at NEX, Jurong Point, Plaza Singapura or Tampines Mall.
- Central. Plaza Singapura.
- Bugis Junction. NOTE: This outlet processes only selected customer service transactions.
- East. Changi Airport Terminal 3.
- Tampines.
- North.
- North East.
- Waterway Point.
- West.
What is the phone number for StarHub customer service?
StarHub Public Hotline Call +65 6873 2828 *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in. A 20% surcharge applies for Pay-As-You-Roam customers.
How do I send calls to 2455 from StarHub?
SMS your , bill, and send to 2455 (e.g. S1234567A, bill, 1.12345678) *Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a StarHub postpaid mobile line will be capped at $2 per call regardless of the overseas destination customer is in.
How long does it take to Port my Number to StarHub?
After you get your new phone and SIM card, we’ll SMS to inform you when porting will begin. It’s usually done in a day. Once successful, we’ll SMS you. You can start using your number on your new StarHub SIM card. If you wish to keep your number, DO NOT cancel your current mobile line! It must be active until the switch is done.
What are StarHub reward points and how do I earn them?
Every time you make an IDD 018 call on a StarHub Postpaid service, you earn StarHub Reward points which can be used to redeem StarHub services and other fabulous privileges. How much is it? For all IDD calls originating from mobile phone, regardless of service provider, prevailing local call rates will apply at all times.
