Customers may file a claim for delayed, missing or unclaimed baggage by requesting a Customer Property Claim form at the Lost & Found Office at the Airport. Information about interim expense reimbursement and baggage liability limitation is available at lufthansa.com and the Lost & Found Office at the Airport.
How do I find my Lufthansa iD?
You can register for a Lufthansa iD profile at lufthansa.com and via the Lufthansa app (Android, iOS).
What is the code for Lufthansa Airlines?
LH
For flights with the airline Lufthansa (code ‘LH’), Lufthansa is the contracting party and the General Conditions of Carriage (GCC) of Deutsche Lufthansa AG apply.
Is Lufthansa ticket transferable?
Tickets are not transferable. 3.1. 3. Refunds for tickets issued at a discounted fare may be limited.
How do I contact Lufthansa for refund?
When contacting us via telephone, you can reach us at 516-296-9650, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS.
How do I get a Lufthansa iD?
Registration with Lufthansa iD You can register with Lufthansa iD and set up a Lufthansa iD profile by entering your e-mail address and creating a password. Registration is only possible for natural persons.
What is my miles and more user iD?
If you have forgotten your user ID, please use your service card number and PIN to access your mileage account online. You will then find your user ID in your profile.
How much is Lufthansa cancellation fee?
Lufthansa cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Lufthansa flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Lufthansa cancellation fee.
